Frequent Asked Questions
Shipping Information
We offer shipping via DPD, DHL, UPS, and standard postal services like Omniva. You can choose the method that best fits your needs during checkout.
Standard delivery by land usually takes between 5 to 8 days, depending on your country. If you require faster delivery, please contact us for an express shipping quote.
While we focus primarily on the EU market, we do ship to overseas customers. Please note that shipping costs for long distances may sometimes exceed the product price.
A tracking number will be provided for every order so you can monitor its progress
Payment
We accept a variety of payment options including PayPal, Visa, Maestro cards, and direct bank wire transfers.
Yes. We use trusted payment modules, secure payment links, and HTTPS protocols to ensure your data and transactions are protected.
Orders & Returns
Simply add your chosen product to the cart and proceed to checkout. We typically process orders within two working days of receiving payment.
No, registration is not required to place an order. However, having an account is more convenient for tracking your order history
You may return or replace products provided they are in the same condition as received. Please note that return shipping costs are the responsibility of the customer.
Since we aim to process orders quickly (within 2 working days), please contact us immediately if you need to make changes.
Products sold under Grade "S" (Spare Parts) or "G" (Gifts) are sold with huge discounts and do not qualify for returns.